I am using lenovo laptopG**. In recent days I found out that touchpad is not working. W...

GetHuman-appudese's customer service issue with Lenovo from January 2019

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The issue in GetHuman-appudese's own words
I am using lenovo laptopG**. In recent days I found out that touchpad is not working. When I click a folder it says the file is no longer in that location, and it automatically deletes. At that time if I right click on the desktop, the usual pop up menu for refreshing occurs but with underline words, and it is not virus, it is getting access through keyboards since the touchpad stops working.After i accessed through the keyboard the touchpad starts working for some **-** minutes and the problem again resists. Its making me mad!!Can anyone please give me a solution for this!!please**I have done antivirus test for longtime, it says no virus.And I have run the hardware test, It says the drive is not corrupted. Please someone give the solutions!Please!
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Lenovo

Customer service issue
Reported by GetHuman-appudese
Jan 13th, 2019 - a mon ago
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GetHuman-appudese started working on this issue
Jan 13th 6:43am