I've sent this device into the depot two time and upon receiving it back the device sti...
GetHuman1642817's customer service issue with Lenovo from November 2018
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The issue in GetHuman1642817's own words
I've sent this device into the depot two time and upon receiving it back the device still had issues. I also cannot understand why instead of sending me a replacement device the depot decided to replace every single part of the device. The first time I sent it in it came back with more issues than the device left with... the second time it came back with more issues so I don't have much faith that if I send my device in a third time how can I trust my issues wont get worse. It takes alot of my time up to keep sending my device in just to get it back and see that its still broken! Here are the case numbers for the last TWO repairs... Case Numbers: *****M* and USP**UD**U*. My new issues are side volume down key not working, random screen flickering and my touch screen will stop working at times.
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