As per your advice I have taken the laptop to Hi-Tech solutions Trivandrum, Which is an...

GetHuman1159177's customer service issue with Lenovo from September 2018

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The issue in GetHuman1159177's own words
As per your advice I have taken the laptop to Hi-Tech solutions Trivandrum, Which is an authorized Lenovo support center. Laptop was given on **********.and I got back it on **********.After ** days of detailed checkup they found out that my laptops doesn’t comes under support. They could have told me just by checking the serial number of the laptop, whether it’s under support or not. My laptop is still under warranty and as a Lenovo support center how can they reject my warranty. I was planning to extend my warranty for next * years. What is the use of doing the same. Such a poor and pathetic support from Lenovo team. **Also the only issue with the laptop was with LCD and HDD of the laptop. Now there is issue with HDD, Keyboard, LCD and Battery. Usually laptop powers up without plugging AC adapter. But now it’s not even powering up. **Please give me an immediate solution for this problem. There is only ** days for my warranty disconnection. I have reported this case more than ** days back.

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Customer service issue
Reported by GetHuman1159177
Sep 18th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 318 others
0 customers following this


GetHuman1159177 started working on this issue
Sep 18th, 2018 7:20am