Ram stick failed wont boot up with it in and is hot to touch

GetHuman-craigmou's customer service issue with Lenovo from June 2018

Help with my Lenovo issue
The problem I ran into: Ram stick failed wont boot up with it in and is hot to touch
I trust that Lenovo will make this right and come up with a resolution that is fair.
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Lenovo

Customer service issue
Reported by GetHuman-craigmou
Jun 4th, 2018 - 3 mons ago
I have an issue with Lenovo too
Fixed
Seen by 3 customers so far
Similar issue to 531 others
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Timeline
GetHuman-craigmou started working on this issue
Jun 4th 10:59am
GetHuman-craigmou indicated the issue is not fixed yet.
Jun 12th 10:52pm