It's not get supported - To use my use my simcard - I live in kenya and I had bought z...

GetHuman618915's tech support issue with Lenovo from April 2018

Help with my Lenovo issue
The issue in GetHuman618915's own words
To use my use my simcard ... It's not get supported
I live in kenya and I had bought zuk * pro lenovo phone * gb ram and *** gb rom from a friend in UK who sold it to me. The problem is that in kenya a telecom company.. Jamii faiba subsidiary of Vodafone uses ** (***mhz) band frequency and therefore my zuk is locked out. Now asking if there is any help to send settings to this company so tht they configure my zuk to be in compatibility with this bandwidth so that I continue to enjoy my services with lenovo as I don't want to buy another phone tht is supporting this frequency. Both data and voice (volte). I il appreciate vry much for your support. Am simon wairioko, my email is *****@***.com
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Lenovo

Data and voice calls (volte). Am using lenovo z* pro *gb ram***g rom
tech support issue
Reported by GetHuman618915
Apr 22nd, 2018 - 7 mons ago
I have an issue with Lenovo too
Not resolved
Seen by 6 customers so far
Similar issue to 550 others
1 customer following this
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GetHuman618915 started working on this issue
Apr 22nd 11:48am
GetHuman618915 indicated the issue is not fixed yet.
Apr 25th 1:00pm
GetHuman618915 indicated the issue is not fixed yet.
Apr 25th 1:09pm
GetHuman618915 indicated the issue is not fixed yet.
Apr 25th 1:09pm
GetHuman618915 indicated the issue is not fixed yet.
Apr 26th 2:27pm