Installed a new ** seer Lennox Heatpump two weeks back. Homeowner requested I take a lo...

GetHuman-jdeyoung's customer service issue with Lennox from February 2019

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The issue in GetHuman-jdeyoung's own words
Installed a new ** seer Lennox Heatpump two weeks back. Homeowner requested I take a look, not operating correctly. Gauges on the liquid line and the third tap for heat, outside temperature is ** degrees, compressor running, liquid line pressure is ****, suction is ****. Tubing lines leaving the condenser same temperature. Placed a jumper to energize the reversing valve, pressures changed briefly and returned to same gauge readings. Can't see this being a TXV problem since both heat and cool. R*valve seems to switch. The unit I removed was *** Freon and I used the same tubing from the old unit. I discovered that there is a filter dryer in the liquid line and not sure if that could contribute to the issue. Not sure what to check now. Unit mostly operating on aux heat.

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Lennox

Customer service issue
Reported by GetHuman-jdeyoung
Feb 21st, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 126 others
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Timeline

GetHuman-jdeyoung started working on this issue
Feb 21st, 2019 12:40pm