Purchased a Lennox ac unit * years ago. Has a ** year warranty. Blower motor broke Au...
GetHuman-marceera's customer service issue with Lennox from February 2019
22 views | 123 similar | 0 following
Help with my Lennox issue
Next: our robot will wait on hold for GetHuman-marceera to get a Lennox rep on the line!
Always use the GetHuman Phone to call Lennox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-marceera may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-marceera's own words
Purchased a Lennox ac unit * years ago. Has a ** year warranty. Blower motor broke August ****. Lennox dealer, OConnor plumbing and heating of Johnstown Pa replaced part but would not honor our warranty. Told us that since company that installed ac unit, Seasonal Air of Johnstown now defunct, did not file warranty papers when ac unit was installed that our warranty is no good. My husband spoke to a Lennox rep who told him same thing. We paid the $*** for repair but I am not satisfied with this resolution and want to appeal this decision. If I do not hear from u, my next step will be to file a grievance with local Better Bus. Office and the pa state AG office and notify the Cambria county Pa. DA office. Because this situation sounds very suspect to me.
GetHuman-marceera did not yet indicate what Lennox should do to make this right.
I have an issue with Lennox too
How GetHuman-marceera fixed the problem
We are waiting for GetHuman-marceera to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.