Re **** Trift Bridge Circle*We recently closed on the above house. We were totally disa...
GetHuman-jphulcha's customer service issue with Lennar Corporation from October 2018
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The issue in GetHuman-jphulcha's own words
Re **** Trift Bridge Circle*We recently closed on the above house. We were totally disappointed in the overall condition of the house. We entered the home and found the house full of ants and love bugs. The floors were were not cleaned, the walls need to be sanded and repainted the doors and baseboards are covered with dried flex of cement. The overall presentation of the house both inside and out side look as if the house was abandoned. My wife was crying as we had purchased this Lennar home from pictures. The deal fell through with the original buyer. Further more there was no insulation in the the attic and would have been left that way if the Att tech installing internet had not discovered this mistake. He was so appalled that he took pictures. There are no seals or gaskets around the doors so spiders, hot air etc is getting in. When Timmy came to inspect the attic he was on his cell phone and he stayed on it for the entire * mins he was at our home. He showed no concern and we cannot understand how a CO was issued for this house. The customer care dept have been noticeably absent. We can only take so much of the mess and are currently commuting back and forth to NJ. My wife is heading there on the **st with our daughter. We are trying to alert everyone with the hope that at least the doors will be sealed and the bugs out so we can at least sleep there peacefully instead of staying with friends in the area. My wife does not sleep thinking what an expensive mistake she made. We do not see why we should pay a painter or a cleaning co to scrape paint off the floor around door jams.*Your attention and assistance will be most appreciated.*Also the dryer never worked. We are requesting a new one as this one would be considered a referbished one. A bulb for the pantry light needs to installed. *We hope that these issues can be corrected ASAP*Thank you*Mike & Jenny Phulchand
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