I had bought an iPhone *s Plus from the seller Yessenia Perez and there was no details...

GetHuman-joeylede's customer service issue with Lego.com from December 2018

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The issue in GetHuman-joeylede's own words
I had bought an iPhone *s Plus from the seller Yessenia Perez and there was no details stating that the battery of the phone did not hold charge well. I had asked her when I was looking at the phone If there was anything wrong with it and she told me no, she had just replaced the phone screen that’s it. I also went to the extent to plug the phone in and see if It worked in front of her and she didn’t mention the battery defect at all. I realized that the phone was not working properly and I kindly asked her if I could have my money back because she didn’t inform me about the battery when I had asked her multiple times. She has yet to comply and recently started to Ignore my messages and I’m really disappointed. All I want is my fair trade of money because I paid her for a phone that doesn’t work.
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Customer service issue
Reported by GetHuman-joeylede
Dec 17th, 2018 - 2 mons ago
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GetHuman-joeylede started working on this issue
Dec 17th, 2018 6:12pm