Lego Customer Service

Contact Lego & solve common issues

Use Lego's Phone Number

Lego's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Lego. Below you will also find the phone and non-phone-based contact information we've gathered.

Lego: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Lego.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Lego customer support problems.

Contacting Lego customer support

Below you can compare and contrast the 5 ways to contact Lego by looking at which ones are the fastest and which ones other customers recommend the most for solving Lego customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Lego across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
800-838-9647
Customer Service
2 mins8
Online Help at service.lego.com
Customer Service
< 2 hrs36
Live Chat at wwwsecure.us.lego.com
Customer Service
4 mins94
800-835-4386
Customer Service
2 mins86
Online Help at wwwsecure.us.lego.com
Customer Service
< 2 hrs90

Does GetHuman work with Lego?

GetHuman does not work with Lego's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Lego at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Lego's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Lego at a Glance

Lego has 1 chat option
Lego has no customer email
Lego has 2 help forums
Lego has no twitter handle
Lego has no facebook page
Contact information overview

Answered on this page:

What age range are Lego sets suitable for?
Solutions to common issues

Contacting Other Companies

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