My queen sized leggett and Platt bed is not working. I checked that it was plugged in...

GetHuman5887431's Complaint issue with Leggett & Platt Inc. from March 2021

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The issue in GetHuman5887431's own words
My queen sized leggett and Platt bed is not working. I checked that it was plugged in, the green light is on at the transponder(?), all connections appear to be secure. The remote batteries were completely depleted, but when replaced with fresh batteries, nothing happened. There is no noise, as if the motors were not engaged...I have unplugged the unit to see if it would reset. Nothing. I can't find a reset button. I would like to be able to troubleshoot more, but don't have my manual. I have a second L&P bed in the house with a remote, but it didn't work. I would like to have someone call to help me troubleshoot, so that I can initiate warranty coverage to resolve the issue. In the interim, how do I get the bed flat. It was raised because of a cough issue, but it is stuck in the up position. If I put *volt batteries in transponder, will it flatten? My name is Dolores Ford-Murphy, this problem is at ** Abilene Trail in Naples FL *****. This is one of three L&P beds I own.

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Leggett & Platt Inc.

Complaint issue
Reported by GetHuman5887431
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 51 others
0 customers following this

Timeline

GetHuman5887431 started working on this issue
Mar 25th 6:14pm

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