I bought my Leggett & Platt adjustable base *** series on Jan **, **** from Mattress Fi...

GetHuman-lindapad's customer service issue with Leggett & Platt Inc. from June 2018

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I bought my Leggett & Platt adjustable base *** series on Jan **, **** from Mattress Firm. Tonight the motor for the massage will not shut off. It won’t shut off with the remote nor will it shut off after the automatic ** minute timer. The only way to make it shut off is to unplug it from the surge protector. Also, the on*off switch for the massager increases the intensity of the foot massage instead of turning it off! HELP! I won’t be able to adjust my up and down head and foot nor can I use the massager as I have to keep it unplugged so the massager motor will turn off!! I would like it repaired or massager motor replaced AS SOON AS POSSIBLE! PLEASE!*Linda Paddock ***-***-****
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Leggett & Platt Inc.

Customer service issue
Reported by GetHuman-lindapad
Jun 29th, 2018 - a yr ago
I have an issue with Leggett & Platt Inc. too
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GetHuman-lindapad started working on this issue
Jun 29th, 2018 2:57am