Order number: *******************Tracking number: MYSUA*************Case number...

GetHuman5295344's customer service issue with Lazada from September 2020

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The issue in GetHuman5295344's own words
Order number: *******************Tracking number: MYSUA*************Case number: ********************Tracking number not working. Order stuck at “item packed” for more than ** days, expected received is **th sept but still not received until now. Based on the tracking, the item haven’t even been shipped****It is Lazada’s responsibility to ship as I had checked with my seller and customer care. The item is still at Lazada’s warehouse now.*****When is Lazada going to ship the item? I do not want a cancellation of the item and would like to avoid auto cancellation so please ship it asap. This is because I bought it with discounts so even if I get a refund from the cancellation, I would need to pay more to repurchase.****Also, I would like an update of this issue. ****Thank you.

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Lazada

Customer service issue
Reported by GetHuman5295344
Sep 24th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3696 others
0 customers following this

Timeline

GetHuman5295344 started working on this issue
Sep 24th, 2020 5:30am
GetHuman5295344 indicated the issue is not fixed yet.
Sep 24th, 2020 5:31am
GetHuman5295344 indicated the issue is not fixed yet.
Sep 24th, 2020 5:31am
GetHuman5295344 indicated the issue is not fixed yet.
Sep 24th, 2020 5:31am
GetHuman5295344 indicated the issue is not fixed yet.
Sep 24th, 2020 5:31am
GetHuman5295344 indicated the issue is not fixed yet.
Sep 24th, 2020 5:31am

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