Good day, Lazada! Can you please process my refund faster? Im gonna tell you a story ab...

GetHuman4419354's Refund For A Charge issue with Lazada from March 2020

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The issue in GetHuman4419354's own words
Good day, Lazada! Can you please process my refund faster? Im gonna tell you a story about why I canceled my order. The day before I ordered, me & my mom wanted to order at shopee but we cant because shopee doesnt accept international credit cards. So we decided that we should order next month instead but with COD as payment method. In the next morning, I tried to look for another online shop and decided to try lazada. I ordered "*Ready Stock**** Color Twin Tips Marker Pen Drawing Set Graphic Art Sketch Brush Watercolour" from sunmiss(idk if im right) It was canceled last Canceled on ** Feb ****, Order ****************. I chose the payment method credit*debit card just to try if it'll work for my mom's international card. NOW, the funny thing is that I thought lazada would send a One Time Password before processing the payment. I was so shocked when lazada didnt. I panicked and I immediately canceled the order. When my mom found out later on, she was kinda mad and said that I wasted the money. I told her that lazada would give us a refund. She also said that if we dont receive a refund, she wont buy me brushpens anymore AND I REALLY NEED IT FOR MY PROJECT AT SCHOOL BEFORE SCHOOL ENDS. I just hope that you read this. I am knocking at your kind hearts and I am also hoping for your kind consideration. Please refund as immediately. Thank you!

GetHuman4419354 did not yet indicate what Lazada should do to make this right.

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Lazada

Refund For A Charge issue
Reported by GetHuman4419354
Mar 3rd, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1772 others
0 customers following this
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Timeline

GetHuman4419354 started working on this issue
Mar 3rd 1:15pm
GetHuman4419354 indicated the issue is not fixed yet.
Mar 3rd 10:22pm

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