Hi. I am Dominggo and i would like to complain about lazadadelivering post here in mala...

GetHuman-redsympa's customer service issue with Lazada from April 2019

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The issue in GetHuman-redsympa's own words
Hi. I am Dominggo and i would like to complain about lazadadelivering post here in malate. I have been expecting a package for days now and yet i am expected to wait as a customer. They have not warned me or called me earlier when the package was first going to be delivered. Since my proper is a private area and dislikes to have any carrier of my package to be near its vicinity due to a fear of bombs. I simply asked them to send it somewhere else near my area. They threatened to cancel my order the second time they tried to deliver it. Like the first one, they didn't warn me about my package. I often work daily to * am till ** pm so they called me at * when i was already out of malate area which they could have warned me but instead they didn't. **After all those issues. I waited for my package yet again since lazada has a * strike rule and your out. My parcel Hasn't arrived for * weeks now so i am guessing that they are making me wait. even the once who sent me the package are getting wrestless since they are not yet paid cause of the COD package.**The only think i want is for the service to be centered around the customer since our time is more important than the parcel deliverer. I am still here waiting for my packages "***************". I don't want to buy another one from the same seller cause i am unsure if i can get a new one due to this hickup. **Please. Tell them to fix their system in delivering packages. This is to why i am discouraged to use lazada as a customer.**fix it, get my package delivered for less and do something about malates issue in delivering.

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Lazada

Customer service issue
Reported by GetHuman-redsympa
Apr 15th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2314 others
0 customers following this

Timeline

GetHuman-redsympa started working on this issue
Apr 15th, 2019 4:09pm

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