I ordered in LAZADA last January **,**** the item is ONELINE VICTORY STYLE HAND SHELL T...

GetHuman-elmirav's customer service issue with Lazada from February 2019

1803 similar
0 following
Help with my Lazada issue
First: share to improve GetHuman-elmirav's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-elmirav got the right customer help using our suggestion.
The issue in GetHuman-elmirav's own words
I ordered in LAZADA last January **,**** the item is ONELINE VICTORY STYLE HAND SHELL TRAVEL LAGGUGE WITH TSA LOCK ** amount is **** plus shipping fee *** but disapponted I recieved wrong item a * the hard shell is damage and the zipper...the wrong item is One Wavy Style Hard Shell Travrl Luggage wth TSA lock size **. The item delivered last feb.* that time i decide to return because the item is wrong and damage but i cannot transact cause the system post there is SHIPPED so i cannot transact.but today only post there its already shipped *am in the morning. So i follow the step on how to return but disappointed the button of return is not accepted or is not visible. I cannot processs my return. yesterday an nakasulat ...you have * package on its way. meaning dri pa dry. How can i get my money back. this is my tracking * ***************...imagine from jan. * up to now long time to wait and then di pa ma process on how to return .
GetHuman-elmirav did not yet indicate what Lazada should do to make this right.
I have an issue with Lazada too
How GetHuman-elmirav fixed the problem
We are waiting for GetHuman-elmirav to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
You all have charged me extra money without reasonOne of my orders got cancelled because apparently it is "Out of Stock", yet when...
Do you have a customer issue as well?
We can help you get Lazada's attention and get better help faster. Tap below to get started.
Having Lazada issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-elmirav fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-elmirav
Feb 18th, 2019 - 8 mons ago
I have an issue with Lazada too
Not resolved
Seen by 8 customers so far
Similar issue to 1803 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information