I ordered last Jan. *, **** (*) sets of LUMA CANDLES FLAMELESS LED LIGHT WITH REMOTE CO...

GetHuman-memencon's customer service issue with Lazada from January 2019

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The issue in GetHuman-memencon's own words
I ordered last Jan. *, **** (*) sets of LUMA CANDLES FLAMELESS LED LIGHT WITH REMOTE CONTROL TIMER, And received it by Jan. **. Upon checking each box * were complete and the other set was missing a remote control and has similar height to the other one. Which initially should be different from each other. I did chat the supplier, but lacking of answers with my concern. Here's my order ****************. Your assistance would be great for resolving my issue.
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Customer service issue
Reported by GetHuman-memencon
Jan 14th, 2019 - 9 mons ago
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Jan 14th 1:02pm