Ordered a saxophone neck strap. Item shipped to my house , but no one was able to retri...

GetHuman1273376's customer service issue with Lazada from November 2018

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The issue in GetHuman1273376's own words
Ordered a saxophone neck strap. Item shipped to my house , but no one was able to retrieve the item on the first attempt. On the second attempt , it stated that the sender tried an attempt to send the item but failed. On the third attempt the sender went to the address, but no one was there to pick it up . I told the sender to give the item to me on a different address ,but the sender didn't come . After a while I got a message stating that my item has been shipped back to sender.
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Lazada

Customer service issue
Reported by GetHuman1273376
Nov 12th, 2018 - 4 mons ago
I have an issue with Lazada too
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Seen by 3 customers so far
Similar issue to 726 others
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Timeline
GetHuman1273376 started working on this issue
Nov 12th, 2018 10:12am