my order is * items of LanBena scar and acne removal gel ointment amounting Php...

GetHuman836042's customer service issue with Lazada from June 2018

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The issue in GetHuman836042's own words
my order is * items of LanBena scar and acne removal gel ointment amounting Php. ***.**(***.**each and save **.**pesos), when the delivery came just now, i was shocked because only * item is arrived and pay ***.**. Supposed to be ***.** is * items, and that is my order. What happen to my orders, * become *? where is the * item?
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Lazada

Customer service issue
Reported by GetHuman836042
Jun 30th, 2018 - a yr ago
I have an issue with Lazada too
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Seen by 6 customers so far
Similar issue to 139 others
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Timeline
GetHuman836042 started working on this issue
Jun 30th, 2018 8:17am
GetHuman836042 shared this issue with others over email
Jun 30th, 2018 8:18am
GetHuman836042 indicated the issue is not fixed yet.
Jun 30th, 2018 9:44am
GetHuman836042 indicated the issue is not fixed yet.
Jul 1st, 2018 9:21am