Can not contact LateRooms.com by telephone, they have no email address and have not contacted me at all.
GetHuman-dkeedy's customer service issue with LateRooms.com from July 2020
Help with my LateRooms.com issue
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The issue in GetHuman-dkeedy's own words
Be credited with promised cashback ... I booked a hotel last year using LateRooms.com via Topcashback. The booking tracked successfully with Topcashback and the cash back amount has been shown as pending since ** July ****. Topcashback will not pursue it for me as it is more than *** days since the event. I would like to ask LateRooms why they have been unfair and not made my £*.** payable. It is not a huge amount but it seriously damages their image as I will not use them again and others will hear about my dissatisfaction.**Thank you,**D Keedy
Customers will distribute their bad experience through word of mouth.
Paying the promised cashback - it continues to be shown as pending
One expects honesty and fair behaviour
Not possible, they are ‘invisible’
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