My boss had me order premium for my account and I was overcharged because I wanted to i...

GetHuman5494807's Overcharge issue with LastPass from November 2020

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The issue in GetHuman5494807's own words
My boss had me order premium for my account and I was overcharged because I wanted to include a **% discount for Cyber Monday. Please advise how to add that discount that we qualify for. My employer received a coupon for that upgrade. If you can simply reduce the charge, that would be the best resolution, or notify me if I need to cancel the recent purchase and then order again with the discount. Thank you. Tamara Standard

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LastPass

Overcharge issue
Reported by GetHuman5494807
Nov 25th, 2020 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 685 others
0 customers following this

Timeline

GetHuman5494807 started working on this issue
Nov 25th, 2020 11:27pm
GetHuman5494807 indicated the issue is not fixed yet.
Nov 26th, 2020 5:09am