My masterpass word stopped working, after trying on several different devices multiple...

GetHuman-bysell's Account Access issue with LastPass from September 2019

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-bysell's own words
My masterpass word stopped working, after trying on several different devices multiple times over the past week, I tried again from my cell phone and was able to log in using my finger print instead of my Master password. During this process it showed my password and I copied it down. I am still logged in on my cell phone but I am unable to reset my password using my cell phone. I get an invalid password error message when I try to reset my password from my phone or try to log in from my macbook pro or my Asus Windows ** laptop. I would like to backup my account as I have ***'s of passwords. If I could create one time passwords or some other way to get back into my Lastpass account that would be a good temporary fix. The problem is that my phone will eventually disconnect and if I am locked out I will not be able to log in from any other computers.

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Account Access issue
Reported by GetHuman-bysell
Sep 16th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 1761 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman-bysell started working on this issue
Sep 16th, 2019 2:40am
GetHuman-bysell indicated the issue is not fixed yet.
Sep 21st, 2019 6:35am

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