I've had Lastpass for a few years and love it and have been using the same master passw...

GetHuman3363844's Service problem issue with LastPass from August 2019

Help with my LastPass issue
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The issue in GetHuman3363844's own words
I've had Lastpass for a few years and love it and have been using the same master password with no problem. Recently I had to change my master password and thankfully have my fingerprint access for my iphone otherwise I would be completely unable to access my vital codes and information. I can't remember this new master password and so cannot change to a new code unless I can enter the old one. I am able to open on my cell phone but there is no where I can see what my current pass code is which would allow me to access my online account. Is there a way to see my master passcode on my phone? Is there a way for me to download a copy of my stored info from my phone. What are your suggestions to regain access to my Lastpass without loosing my data.

GetHuman3363844 did not yet indicate what LastPass should do to make this right.

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LastPass

Service problem issue
Reported by GetHuman3363844
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 1444 others
0 customers following this

Timeline

GetHuman3363844 started working on this issue
Aug 3rd, 2019 7:49pm
GetHuman3363844 indicated the issue is not fixed yet.
Aug 6th, 2019 10:23pm
GetHuman3363844 indicated the issue is not fixed yet.
Aug 6th, 2019 10:46pm
GetHuman3363844 indicated the issue is not fixed yet.
Aug 6th, 2019 10:49pm

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