During the registration I got the message the passwords didn't match (the confirmation...

GetHuman2959669's customer service issue with LastPass from May 2019

Help with my LastPass issue
The issue in GetHuman2959669's own words
During the registration I got the message the passwords didn't match (the confirmation field). I entered another password and had the same problem. So I closed the window (the registration was never finished) and started again. I started creating an account anew, and the lastpass told me the email has been taken. I tried changing password, and it has failed every time (I was sent a hint "Generated password" that is of no use to me, since I had never filled out that field at all). I have tried recovering my account several times and just got blocked. I used the Google extension, and the web version.

GetHuman2959669 did not yet indicate what LastPass should do to make this right.

How GetHuman2959669 fixed the problem
It is possible to delete your account without resetting the password. Just go here https:**lastpass.com*delete*account.php and go for "delete". Then you can set up a new account from scratch
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common LastPass customer problems.
How Do I Protect My Accounts from Identity Theft?Should I Be Using a Password Protector?How Do I Recover Access to My Lastpass Account?What do I do if my LastPass account isn't working?
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LastPass

Customer service issue
Reported by GetHuman2959669
May 21st, 2019 - 2 years ago
Fixed
GetHuman2959669 shared how to fix
Seen by 11 customers so far
Similar issue to 812 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman2959669 started working on this issue
May 21st, 2019 2:46pm
GetHuman2959669 confirmed the issue is fixed. Hooray!
May 22nd, 2019 3:32pm