On February **th, I received an email stating my LastPass Premium had expired so i need...

GetHuman2211618's customer service issue with LastPass from February 2019

413 similar
0 following
Help with my LastPass issue
First: share to improve GetHuman2211618's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2211618's next move: talk to LastPass when they open.
LastPass's call center is closed now. We will send GetHuman2211618 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2211618 may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman2211618's own words
On February **th, I received an email stating my LastPass Premium had expired so i needed to renew. I renewed via that email and the funds were taken from my bank account on February **th. I looked at my account today and it looks like I am getting charged again for my LastPass Premium account. I would like someone to look into this for me and if I am getting double charges (which I know I am), I'd like a refund of the second charge.**Thank you!**Rachel Woolard
GetHuman2211618 did not yet indicate what LastPass should do to make this right.
I have an issue with LastPass too
How GetHuman2211618 fixed the problem
We are waiting for GetHuman2211618 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get LastPass's attention and get better help faster. Tap below to get started.
Having LastPass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2211618 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2211618
Feb 15th, 2019 - 8 mons ago
I have an issue with LastPass too
Not resolved
Seen by 5 customers so far
Similar issue to 413 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2211618 started working on this issue
Feb 15th 3:11am