I had to erase my iphone and have been using LP. I know my user id and PW. Since I use...

GetHuman2145914's customer service issue with LastPass from February 2019

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The issue in GetHuman2145914's own words
I had to erase my iphone and have been using LP. I know my user id and PW. Since I use multi-authentication I can't get signed in as I can't get to emails or anything else. I set up another account with Apple and downloaded the apps but can't do anything that way either. I am in a loop. My emergency contact was unable to help as it says "invalid date". It seems disabling the MF authentication is the easiest. I am leaving on a trip soon and can't do anything. like access my bank, pay bills, etc. My contact number is ***-***-****. I opened a ticket but I am sure you responded by email which of course I cannot access.
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Customer service issue
Reported by GetHuman2145914
Feb 6th, 2019 - 4 mons ago
I have an issue with LastPass too
Not resolved
Seen by 5 customers so far
Similar issue to 380 others
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GetHuman2145914 started working on this issue
Feb 6th 1:55pm