Before contacting them, items GetHuman-davidrch may need:
Name, Tracking/Shipping ID, Email address, Shipping address, and Phone number
The issue in GetHuman-davidrch's own words
Third time I am contacting you and I am now getting very, very angry. I am still without a package that you claim was delivered on Monday ** Nov at ***pm. I was home all day--no one buzzed my building or knocked on my door. At approx ***pm i viewed tracking and say it had been delivered ** mins prior. No package anywhere. I called customer service and was curtly told "I got no idea where your package is. And you gonna have to wait * days to see if it shows up." Well * days have passed--no package. Tracking number *Ls* **** ****** ******. I am getting tired of your **** poor attitudes and want my package NOW.*David R. Cheyne
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