I need to verify a model number of a door I own

GetHuman640026's customer service issue with Larson Doors from April 2018

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The issue in GetHuman640026's own words
The problem: I need to verify a model number of a door I own
GetHuman640026 did not yet indicate what Larson Doors should do to make this right.
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Larson Doors

Customer service issue
Reported by GetHuman640026
Apr 29th, 2018 - 5 mons ago
I have an issue with Larson Doors too
Not resolved
Seen by 2 customers so far
Similar issue to 14 others
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Timeline
GetHuman640026 started working on this issue
Apr 29th 7:14pm