I absolutely love lane Bryant as it’s been the only place I’ve been able to order bras...

GetHuman1829113's customer service issue with Lane Bryant from December 2018

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The issue in GetHuman1829113's own words
Wash through gentle cycle then hang to dry ... I absolutely love lane Bryant as it’s been the only place I’ve been able to order bras in the right size! However in the past few months I’ve ordered several and I always wear them and wash them *-* times then the under wire pops out of the sides of most. I’m not sure if there is anything that can be done as my last purchase was about a month ago, but it is just upsetting paying so much money for something that doesn’t last very long. If someone could get back to me if would be very appreciated!
This is frustrating because I have only gotten to wear them a hand full of times and had to pay so much money for them.
If I could get a replacement for these if it is possible to give them another try.
About a year. A lady I work with told me about them, and I love them! But I’ve not had any good luck with them recently.
I have not tried to fix them.
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Lane Bryant

Bras
Customer service issue
Reported by GetHuman1829113
Dec 26th, 2018 - 3 years ago
Fixed
Seen by 27 customers so far
Similar issue to 64 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1829113 started working on this issue
Dec 26th, 2018 12:44am
GetHuman1829113 indicated the issue is not fixed yet.
Dec 26th, 2018 12:12pm
GetHuman1829113 indicated the issue is not fixed yet.
Dec 26th, 2018 12:19pm
GetHuman1829113 indicated the issue is not fixed yet.
Dec 26th, 2018 7:03pm
GetHuman1829113 indicated the issue is not fixed yet.
Dec 26th, 2018 7:04pm

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