I made my first purchase using a Lane Bryant credit card all the Items arrived. One ite...

GetHuman-saku_ija's customer service issue with Lane Bryant from November 2018

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The issue in GetHuman-saku_ija's own words
I made my first purchase using a Lane Bryant credit card all the Items arrived. One item the undergarment was too tight so I called customer service and asked if there was anything comparable to exchange it they said that was the largest size and then I could just return it. I return to the post office and included the packing slip. I received an email of my bill notification today and I show that I’m still being charge for this garment.
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Lane Bryant

Customer service issue
Reported by GetHuman-saku_ija
Nov 26th, 2018 - 9 mons ago
I have an issue with Lane Bryant too
Not resolved
Seen by 5 customers so far
Similar issue to 49 others
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Timeline
GetHuman-saku_ija started working on this issue
Nov 26th, 2018 10:30pm