I placed an order two days ago and today I received an email saying my order was cancel...

GetHuman-gfgracie's Complaint issue with Lancome-USA.com from July 2020

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The issue in GetHuman-gfgracie's own words
I placed an order two days ago and today I received an email saying my order was canceled all the sudden, I didn't cancel it but my concern is that the email said my card was not charged when it was charged and I need a refund.

GetHuman-gfgracie did not yet indicate what Lancome-USA.com should do to make this right.

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Lancome-USA.com

Complaint issue
Reported by GetHuman-gfgracie
Jul 31st, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 44 others
0 customers following this

Timeline

GetHuman-gfgracie started working on this issue
Jul 31st, 2020 1:35am
GetHuman-gfgracie indicated the issue is not fixed yet.
Jul 31st, 2020 12:15pm
GetHuman-gfgracie indicated the issue is not fixed yet.
Jul 31st, 2020 12:17pm