Money deducted but order not processed

GetHuman-harmitob's customer service issue with Lancome-USA.com from September 2018

18 views | 15 similar | 0 following
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The issue in GetHuman-harmitob's own words
Expect a refund ... I have placed multiple orders fo the same product. Even though the amount has been deducted from my account for all orders, the order still remains in process. **I request you to kindly refund all the money for the following orders that have been placed as they are frozen and not being worked on from your end:***.Order Number LAN**********Order Date ****-**-**T**:**:**.***Z***.Order Number LAN**********Order Date ****-**-**T**:**:**.******.Order Number LAN**********Order Date ****-**-**T**:**:**.***Z***..Order Number LAN**********Order Date ****-**-**T**:**:**.***Z***.Order Number LAN**********Order Date ****-**-**T**:**:**.***Z***.Order Number LAN**********Order Date ****-**-**T**:**:**.***Z*******@***.com
There is no direct email id to convey my problem. They need to take action asap.
Full Refund at the earliest
I want the product so have continuously placed the same order * times to make sure it gets activated & delivered atleast once.
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Lancome-USA.com

Customer service issue
Reported by GetHuman-harmitob
Sep 16th, 2018 - 4 years ago
Fixed
Seen by 18 customers so far
Similar issue to 15 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-harmitob started working on this issue
Sep 16th, 2018 7:58am
GetHuman-harmitob indicated the issue is not fixed yet.
Sep 17th, 2018 6:29pm
GetHuman-harmitob indicated the issue is not fixed yet.
Sep 17th, 2018 6:33pm
GetHuman-harmitob indicated the issue is not fixed yet.
Sep 17th, 2018 6:34pm
GetHuman-harmitob indicated the issue is not fixed yet.
Sep 17th, 2018 6:34pm
GetHuman-harmitob indicated the issue is not fixed yet.
Sep 18th, 2018 5:37pm
GetHuman-harmitob indicated the issue is not fixed yet.
Sep 18th, 2018 7:05pm