Chat Transcript***:**:** PM *henry* I phone *require return authorization for item **E...

GetHuman-hrresnic's Returns issue with LampsPlus.com from May 2020

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The issue in GetHuman-hrresnic's own words
Chat Transcript***:**:** PM *henry* I phone *require return authorization for item **E** from order RS*******************. The phone * you provide is not answering ***-***-****. thank you.***:**:** PM *Jennifer* Thank you for choosing Lamps Plus, my name is Jennifer, how may I assist you henry?***:**:** PM *Jennifer* That is the correct *, however they are experience and extremely high call volume right now. I apologize for any inconvenience. I should be able to help you here though. I am pulling up your order...***:**:** PM *Jennifer* Thank you for your patience. I have your order up. ***:**:** PM *Jennifer* May I have the return reason?***:**:** PM *Jennifer* Are you still with me, Henry? :)***:**:** PM *Jennifer* It seems we may have already been disconnected. Should you have any other questions, please do not hesitate to get back to us at *-***-***-****, option * or CustomerService@LampsPlus.com. Thank you for choosing Lamps Plus.

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LampsPlus.com

Returns issue
Reported by GetHuman-hrresnic
May 26th, 2020 - a year ago
Not resolved
Seen by 24 customers so far
Similar issue to 15 others
0 customers following this

Timeline

GetHuman-hrresnic started working on this issue
May 26th, 2020 9:40pm