Suppose to have. Delivery tomorrow. Ordered December **, **** order is fully paid...

GetHuman-pncreech's customer service issue with La-Z-Boy from February 2019

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Suppose to have. Delivery tomorrow. Ordered December **, **** order is fully paid. Live on military installation trucks can only enter up until * PM at a certain time and st a certain gate. Security checks are done on each person in the truck. Was told my delivery was scheduled from *:** to *:**. If the truck arrives at almost * PM that will not be good gate will be closed. When I tried to explain this to the delivery people I was told It was my fault that I did not alert them to this time frame. This may be so but previous experience with delivery one of the riders in the truck was arrested. I have now waited over ** days for this delivery and I am now told that it will be another week before I can have it delivered. Should everyone living on a military installation stop their purchases from your company as it seems to be such a hassle to have anything delivered. Why am I being made to feel that this whole situation is my fault ?
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Customer service issue
Reported by GetHuman-pncreech
Feb 6th, 2019 - 3 mons ago
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Seen by 9 customers so far
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GetHuman-pncreech started working on this issue
Feb 6th 11:09pm