January **, ******La-Z-Boy Incorporated *Attn: Comfort Care *One La-Z-Boy Drive *Monroe...

GetHuman-welovej's customer service issue with La-Z-Boy from January 2019

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January **, ******La-Z-Boy Incorporated *Attn: Comfort Care *One La-Z-Boy Drive *Monroe, MI ***** *Re: Shawn Glazier**To Whom it may concern:*I am growing extremely upset by day. I have contacted you many times and the warranty company as well, and have not heard back from either. I purchased a sectional at the end of **** for over $*,***.** (see attached receipt). It is the most expensive sectional I have ever purchased, and it is also the worst sectional I have ever purchased. You automatically think with purchasing a LaZboy that you would be receiving a quality made product. This sectional is not made that way. It has multiple issues and I want it resolved immediately. If I have to pursue legal litigation I will. I am a single woman and $*,*** is a whole lot of money to me. *I have enclosed pictures of the damages and receipt. I have a five year warranty and expect you to stand by your product. I thank you for doing the right thing and standing by your customer and product.*I look forward to hearing from you immediately.*Sincerely,*Shawn Glazier
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La-Z-Boy

Customer service issue
Reported by GetHuman-welovej
Jan 7th, 2019 - a mon ago
I have an issue with La-Z-Boy too
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GetHuman-welovej started working on this issue
Jan 7th 6:25pm