We have had a problem with our reclining sofa on the left leaning. The repair tech has...

GetHuman-jgirly's customer service issue with La-Z-Boy from November 2018

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The issue in GetHuman-jgirly's own words
We have had a problem with our reclining sofa on the left leaning. The repair tech has been out * times so far. Everytime it seems like the problem is fixed in the beginning but then a little later it definitely isnt. Its not the techs fault that he has had to come out this many times. My husband sat in it this time and he says its still leaning to the left but that its not an issue with the cushion this time that was replaced. My husband says when he sat in it the part where your back sits against it thr part that is leaning and you can tell the difference between the left sode where the problem is and the right side **He is tired of this problem and wants it fixed for good this time or wants a new sofa. Cause for the money he says we paid for this and its only * months old

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Customer service issue
Reported by GetHuman-jgirly
Nov 14th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 112 others
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GetHuman-jgirly started working on this issue
Nov 14th, 2018 1:21am

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