The spring wire has broken in our * year old La-Z-Boy recliner.* How do we get it fixed ?

GetHuman-jon_boat's customer service issue with La-Z-Boy from June 2018

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Help with my La-Z-Boy issue
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Where was the item purchased, Order number (if applicable), and Billing address
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The issue and preferred resolution, in GetHuman-jon_boat's own words:
The problem I ran into: The spring wire has broken in our * year old La-Z-Boy recliner.* How do we get it fixed ?
I trust that La-Z-Boy will make this right and come up with a resolution that is fair.
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La-Z-Boy

Customer service issue
Reported by GetHuman-jon_boat
Jun 25th, 2018 - 2 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-jon_boat started working on this issue
Jun 25th 1:45am