The spring wire has broken in our * year old La-Z-Boy recliner.* How do we get it fixed ?

GetHuman-jon_boat's customer service issue with La-Z-Boy from June 2018

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The issue in GetHuman-jon_boat's own words
The problem: The spring wire has broken in our * year old La-Z-Boy recliner.* How do we get it fixed ?
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La-Z-Boy

Customer service issue
Reported by GetHuman-jon_boat
Jun 25th, 2018 - 4 mons ago
I have an issue with La-Z-Boy too
Not resolved
Seen by 4 customers so far
Similar issue to 27 others
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Timeline
GetHuman-jon_boat started working on this issue
Jun 25th 1:45am