Need assistance with getting in touch with a hotel manager

GetHuman2879270's customer service issue with La Quinta Inns & Suites from May 2019

10 views
 | 
186 similar
 | 
0 following
Help with my La Quinta Inns & Suites issue
First: share to improve GetHuman2879270's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2879270's next move: call La Quinta Inns & Suites.
The best way to get your problem resolved is to tap the button below to start calling La Quinta Inns & Suites. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2879270 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2879270's own words
I have tried to contact you (and called the property at Atlanta Perimeter Medical Center) repeatedly on this issue - without receiving any meaningful help. I hope you can improve on this now!* *One of our associates, booked a room at the Atlanta Perimeter and requested to charge the costs to our corporate credit card. The last numbers on the receipt also match the company card, however, when he checked, it seems that his personal credit card was charged instead. Also, I would like you to clarify how you arrived at the total that was actually charged to that card? The invoice would indicate a much lower cost. When you get back to me, I will gladly send you a copy of the actual invoice we received for this.
Please DO NOT tell me to call the venue directly again - this gets me nowhere and only incurs further costs for us. In addition the hotel's email does not connect.**I expect you to either get me in touch with a manager who has actual insight into accounts or, even better, get to the bottom of this on your own time.
I have an issue with La Quinta Inns & Suites too
How GetHuman2879270 fixed the problem
We are waiting for GetHuman2879270 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get La Quinta Inns & Suites's attention and get better help faster. Tap below to get started.
Having La Quinta Inns & Suites issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2879270 fixes it.
This email address isn't valid

La Quinta Inns & Suites

Customer service issue
Reported by GetHuman2879270
May 7th, 2019 - 2 mons ago
I have an issue with La Quinta Inns & Suites too
Not resolved
Seen by 10 customers so far
Similar issue to 186 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2879270 started working on this issue
May 7th 1:37pm