The La Quinta in El Paso on West Gateway is unacceptable. We went to breakfast there an...

GetHuman2600112's customer service issue with La Quinta Inns & Suites from March 2019

Help with my La Quinta Inns & Suites issue
The issue in GetHuman2600112's own words
The La Quinta in El Paso on West Gateway is unacceptable. We went to breakfast there and there were people with plates stacked with food and ateast ** people had food in their pockets and still grabbimg for more. We asked for the items that were depleted to be restocked and were told it would be in a while. We had to go before it was restocked. Then we were going to swim in the pool and it was filled with trash and hair. My daughters had to clean it out*We'll be here for another * days and had to go grocery shopping to make sure we would have breakfast. We picked this place because it was a median price and had free breakfast with a pool. Total fail.

GetHuman2600112 did not yet indicate what La Quinta Inns & Suites should do to make this right.

How GetHuman2600112 fixed the problem
I wrote a review and stated that I was going to call corprate and OSHA and they responded and assured me that it would be a one time occurance. The pool was cleaned and the breakfast area was as it ahould be.
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La Quinta Inns & Suites

Customer service issue
Reported by GetHuman2600112
Mar 26th, 2019 - 4 years ago
GetHuman2600112 shared how to fix
Seen by 25 customers so far
Similar issue to 156 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)


GetHuman2600112 started working on this issue
Mar 26th, 2019 9:38pm
GetHuman2600112 shared this issue with friends on Facebook
Mar 26th, 2019 9:38pm
GetHuman2600112 confirmed the issue is fixed. Hooray!
Mar 29th, 2019 10:22pm

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