I spent the night at La Quinta inn after working all night and asked for a late checkou...

GetHuman-ginacorn's customer service issue with La Quinta Inns & Suites from November 2018

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The issue in GetHuman-ginacorn's own words
I spent the night at La Quinta inn after working all night and asked for a late checkout. Was told I would be able to stay and sleep until *:** pm. There is no “Do not Disturb “ sign in the room to post on the door. I thought calling would be enough. At *:** am which is before regular check out, someone uses a key to come into my room. I awoke scared to death. They closed the door and left. I called the front desk and they said “oh it was housekeeping don’t worry”!! That is unacceptable!!!!!!! No one should come into my room until AFTER checkout!! I fell back to sleep and at **:** housekeeping decided to vacuum outside my door and it was so loud it woke me over the sound of my TV. After this I could not sleep and am checking out early. I hope and pray I don’t fall asleep driving home * hours!!!!! I don’t feel I should have to pay for this stay and should be compensated for a stay in the future.

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La Quinta Inns & Suites

Customer service issue
Reported by GetHuman-ginacorn
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 60 others
0 customers following this


GetHuman-ginacorn started working on this issue
Nov 11th, 2018 4:08pm

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