Zipper on the very expensive coat you sent me is not good. Since I am moving to New Eng...

GetHuman4134173's customer service issue with LL Bean from December 2019

Help with my LL Bean issue
The issue in GetHuman4134173's own words
Zipper on the very expensive coat you sent me is not good. Since I am moving to New England on December **, I need the coat replaced ASAP.

GetHuman4134173 did not yet indicate what LL Bean should do to make this right.

How GetHuman4134173 fixed the problem
I called LL Bean, and someone there is kindly fixing my problem. She is having LL Bean mail me a replacement.
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LL Bean

Customer service issue
Reported by GetHuman4134173
Dec 21st, 2019 - 3 years ago
Fixed
GetHuman4134173 shared how to fix
Seen by 14 customers so far
Similar issue to 42 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4134173 started working on this issue
Dec 21st, 2019 6:03pm
GetHuman4134173 confirmed the issue is fixed. Hooray!
Dec 21st, 2019 11:07pm