I have a pair of winter boots that I purchased at LL Bean * years ago and I only wear t...
GetHuman-kduffey's customer service issue with LL Bean from February 2019
11 views | 163 similar | 0 following
Help with my LL Bean issue
Next: our robot will wait on hold for GetHuman-kduffey to get a LL Bean rep on the line!
Always use the GetHuman Phone to call LL Bean. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-kduffey's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kduffey may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-kduffey's own words
I have a pair of winter boots that I purchased at LL Bean * years ago and I only wear them during the winter when it snows to snow blow my driveway I noticed last end of last winner that the seams were coming undone. I went to the l.l.Bean home store today ******* and talk to customer service the manager in supervisor. I was told they couldn't do anything about the defect due to me not having the receipt which I have never had to have a receipt when I had issues in the past. * I understand that you have changed your return policy but I was wanting to repair defective pair of boots.* I have been a customer of LL Bean's for the past ** years my mother my sister my brother my aunts and uncles and cousins and nieces and nephews all do business with l.l.Bean up to this point. as much as I regret to have to do this I'm going to refer everyone ro do their future businesses with Cabela's kittery trading Post or Amazon because of the way I was treated about a defective pair of boots that had been abused but need repaired or replaced* I asked the supervisor if they were willing to lose many customers over repairing a pair of defective boots and he said yes.* I will go to my many followers I have on Facebook and YouTube and relate to them how I was handled and treated in this situation unless we can resolve this issue.**Thanks*Keith Duffey*** Lane Road*Poland Maine********** - *** - ****
GetHuman-kduffey did not yet indicate what LL Bean should do to make this right.
I have an issue with LL Bean too
How GetHuman-kduffey fixed the problem
We are waiting for GetHuman-kduffey to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.