Dear Madam*Sir,**As a long-time (* generations!) customer and LLBean-credit-card-holder...

GetHuman-mlrschre's customer service issue with LL Bean from January 2019

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The issue in GetHuman-mlrschre's own words
Dear Madam*Sir,**As a long-time (* generations!) customer and LLBean-credit-card-holder, due to difficulties in a recent order I tried to place during your recent **%-Off Sale.**At the time of the sale, I was traveling in Marrakesh and for some reason, the website would simply not open......even using the direct link in the email that you had sent to me. I am now in Spain and though the website will open, it keeps crashing and the sale is no longer in effect.**I will be able to call your *** number when I return home on ** January ****. But, until then, it is *useless“ to even try.**The item is a repeat purchase (my husband hikes in your slack and shirts ONLY) and he would like to order the following (tag number in the back of. One of these pairs of pants):**Hiking Pants Model O (or zero?)-DUH-**In XL-Reg.*In deep Tan.*One pair with zippers in legs.*One pair with no zippers.**Is there any way you can help me with this order.*I will be using, of course, my LLBean CC and the items need to be sent to Washington, DC. I will send address once I have heard of your decision.**Thanks for reading my woeful tale.**Cheers and the best in ****.**Mary Lise Rheault-Scherer
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LL Bean

Customer service issue
Reported by GetHuman-mlrschre
Jan 15th, 2019 - 9 mons ago
I have an issue with LL Bean too
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Seen by 8 customers so far
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Jan 15th 3:23pm