I have a three year old Kenmore Elite refrigerator. After the service call by a Sears r...

GetHuman3832757's customer service issue with LG Electronics from October 2019

Help with my LG Electronics issue
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Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman3832757's own words
Have LG cover the repair at no charge under warranty.*The repairman told me that he personally had replaced at least ** of these himself, and that LG was aware of the problem. ... I have a three year old Kenmore Elite refrigerator. After the service call by a Sears repairman, I was told that the LG compressor was bad, and that I’d have to contact LG myself for warranty coverage. I did that for one hour yesterday, and got nothing but the runaround from a call center in India. They claimed they couldn’t connect me to a USA representative, can you help?
This should be a no brainer , it’s their faulty component
I want it fixed asap under warranty, it has already cost me a full fridge of spoiled food, not to mention the time involved, and the $***- estimate fee already paid
I always bought Sears for the quality, regardless of who their components were acquired from. I can understand why Sears went bankrupt with this kind of quality and customer service.
I have called every phone number on the LG website with no satisfaction
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LG Electronics

Appliance repair
Customer service issue
Reported by GetHuman3832757
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1003 others
0 customers following this

Timeline

GetHuman3832757 started working on this issue
Oct 26th, 2019 1:45pm
GetHuman3832757 indicated the issue is not fixed yet.
Oct 26th, 2019 1:45pm
GetHuman3832757 indicated the issue is not fixed yet.
Oct 26th, 2019 1:45pm
GetHuman3832757 indicated the issue is not fixed yet.
Oct 26th, 2019 1:45pm
GetHuman3832757 indicated the issue is not fixed yet.
Oct 26th, 2019 1:46pm
GetHuman3832757 indicated the issue is not fixed yet.
Oct 26th, 2019 1:46pm
GetHuman3832757 indicated the issue is not fixed yet.
Oct 26th, 2019 1:54pm
GetHuman3832757 indicated the issue is not fixed yet.
Oct 27th, 2019 5:05pm
GetHuman3832757 indicated the issue is not fixed yet.
Oct 27th, 2019 5:06pm
GetHuman3832757 shared this issue with others over email
Oct 27th, 2019 5:06pm
GetHuman3832757 indicated the issue is not fixed yet.
Oct 27th, 2019 5:06pm