No resolution on a washing machine that has been broken since June **th, when I called...

GetHuman-cuzzinjj's Complaint issue with LG Electronics from July 2019

Help with my LG Electronics issue
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The issue in GetHuman-cuzzinjj's own words
No resolution on a washing machine that has been broken since June **th, when I called and got your company sent a service man out. I have case *CNN************, I sent the receipt of the purchase date, still under warranty, talked to a Cresha in LG executive services, almost everyone in your customer service department, but today is July **, and I'm still going to the laundry mat. No one has ever called me about the status, I do all of the inquiring, repeating the same words over and over. I was put on hold for ** minutes, finally hung up. This is your location in Alabama. Was told i needed an outer tub, *st there was no part order, then it was not available, none in stock. I have been very patient, but this is going way too long. I would appreciate any help you could give me concerning my washing machine. We have Lg TV's, I thought the washing machine would be a good choice.

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LG Electronics

Complaint issue
Reported by GetHuman-cuzzinjj
Jul 30th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 858 others
0 customers following this


GetHuman-cuzzinjj started working on this issue
Jul 30th, 2019 8:10pm
GetHuman-cuzzinjj indicated the issue is not fixed yet.
Jul 31st, 2019 2:38pm