I am an agent for an artist who is scheduled to tour a festival run in South America in...

GetHuman1369806's customer service issue with LAN Airlines from October 2018

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The issue in GetHuman1369806's own words
I am an agent for an artist who is scheduled to tour a festival run in South America in November. He was involved in a near fatal car accident last week and is canceling the entire trip.**I have flights purchased to travel with the artist and I have been calling LATAM for three days straight, on hold for ** mins* and still have not been able to reach someone to speak about getting my flights refunded.**Can someone please help me!?
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LAN Airlines

Customer service issue
Reported by GetHuman1369806
Oct 18th, 2018 - a mon ago
I have an issue with LAN Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 16 others
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Timeline
GetHuman1369806 started working on this issue
Oct 18th 3:35pm