Numerous issues with personal training. I have worked with at least ** trainers, maybe...
GetHuman5051196's customer service issue with LA Fitness from July 2020
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The issue in GetHuman5051196's own words
Numerous issues with personal training. I have worked with at least ** trainers, maybe more but I have lost track. * of them quitting after * or * sessions. Some couldn’t even make it to the first session. The longest timeframe I had with a trainer was about * months. All of this in just one years timeframe. I was upgraded to master trainer and never once received a master trainer. The biggest problem I have had aside from the incompetence of the gym to hold on to trainers, or the lack of continuity but each time a new trainer is assigned the first appointment is wasted with getting to know each other and then trying to figure out how to train me. So at least ** sessions wasted on that. I had ** sessions left which I was not able to use because once again two of my trainers quit. Without warning without any assistance in information they are just gone.
GetHuman5051196 did not yet indicate what LA Fitness should do to make this right.
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GetHuman5051196 confirmed the issue is fixed. Hooray!
Jul 12th, 2020 1:22pm
GetHuman5051196 indicated the issue is not fixed yet.
Jul 12th, 2020 1:22pm
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