Numerous issues with personal training. I have worked with at least ** trainers, maybe...

GetHuman5051196's customer service issue with LA Fitness from July 2020

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The issue in GetHuman5051196's own words
Numerous issues with personal training. I have worked with at least ** trainers, maybe more but I have lost track. * of them quitting after * or * sessions. Some couldn’t even make it to the first session. The longest timeframe I had with a trainer was about * months. All of this in just one years timeframe. I was upgraded to master trainer and never once received a master trainer. The biggest problem I have had aside from the incompetence of the gym to hold on to trainers, or the lack of continuity but each time a new trainer is assigned the first appointment is wasted with getting to know each other and then trying to figure out how to train me. So at least ** sessions wasted on that. I had ** sessions left which I was not able to use because once again two of my trainers quit. Without warning without any assistance in information they are just gone.

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LA Fitness

Customer service issue
Reported by GetHuman5051196
Jul 10th, 2020 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 1328 others
0 customers following this


GetHuman5051196 started working on this issue
Jul 10th, 2020 3:43pm
GetHuman5051196 confirmed the issue is fixed. Hooray!
Jul 12th, 2020 1:22pm
GetHuman5051196 indicated the issue is not fixed yet.
Jul 12th, 2020 1:22pm

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