Yesterday, January *, ****, my boyfriend and I went to the LA Fitness club at **** East...
GetHuman4223811's customer service issue with LA Fitness from January 2020
Help with my LA Fitness issue
First: share to improve GetHuman4223811's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4223811 may need:
Account Number, Name of Account Holder, Date of Birth, Home Address, Phone Number on Account, and Email on Account
The issue in GetHuman4223811's own words
Yesterday, January *, ****, my boyfriend and I went to the LA Fitness club at **** East Carson St., Pittsburgh, PA. I am a member of LA Fitness and have been for months. My boyfriend is not yet a member. Upon entering the club, we noticed that there were orange slips for a free three-day pass at the entrance. The girl at the front desk asked if my boyfriend planned to become a member and he responded that he was unsure and just wanted to try out today. We attempted to use the pass for my boyfriend when the manager told us he would not activate the pass for us if my boyfriend was not joining the gym. At the same time, a girl working the front desk was extremely rude and sarcastic to me. I asked to speak to her manager and she let me know that he was the man sitting there (the man refusing to activate the pass for us). The entire situation was extremely unprofessional. While my boyfriend originally was unsure about getting a membership, we both now feel very uncomfortable with attending this location. I also attend the location in Monroeville, PA during the week and have had nothing but positive experiences. I am extremely disappointed with the lack of professionalism and about how we were treated last night. I am looking for a resolution to this issue. I can be reached at ***-***-****.**Thank you for your time,**Rachelle Wiltrout
GetHuman4223811 did not yet indicate what LA Fitness should do to make this right.
I have an issue with LA Fitness too
How GetHuman4223811 fixed the problem
We are waiting for GetHuman4223811 to fix the problem and share the solution with the rest of us customers.
Please help with my LA Fitness issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common LA Fitness customer problems.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.