Hi my name is puangpetch inmaung I been a member of la fitness about * -* years I happy...

GetHuman3038184's Complaint About a Visit issue with LA Fitness from June 2019

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The issue in GetHuman3038184's own words
Hi my name is puangpetch inmaung I been a member of la fitness about * -* years I happy and enjoy very much since last week I have lost the necklace at the women restroom and I’m working on the weekend I can not go back and check till Tuesday I go check at lost and found show the lady the picture of my necklace if anyone turn it in but they say doesn’t have it Which understandable And I just go work out normally after I done I’m go to the restroom I saw the cleaning lady wearing my necklace. I think she might found it and wearing it may be she don’t know who to return to (I’m sure was mine because the necklace and the the heart diamond I switch to another one which combination of my jewelry it not normal that you can buy from any store ) I’m try to be nice I don’t want her to feel embarrassed I just asked her did you found this necklace in the restroom last week and I show her the picture her face was changed. And she try to hide it from me and she say I’ll go check at the front for you. I asked her you want me to wait here she said yes. And I thought she going to take it off and pretend she found it and return it to me. But when she come back she already took it off. And she said no not found it and I ask her where the necklace you were wearing before why you took it off she try to say she don’t understand English and another lady in front come to explain and she said today she doesn’t wear any necklace to work if you thing you didn’t take it can we search on you and your belongings she don’t answer me and I told the manager all about what happened she said I’m going to ask her for you but if she say no nothing she can do. And she went ask her she said no she didn’t have it she didn’t wear any necklace She said nothing she can do I can go to police station to field the police report and go from there what they can do. At that time I have to pick up my kids from school he have soccer practice at *.** pm I pick him up and drop him at the practice. And rush to police stations. And told him all the stories what happen and he said he going to contact the police to come out at the la fitness for me he want me to go back and check the lady still there *And then I can call the police to meet me there and I ran back and ask the manager is she still there both of them said yes. After that I told her ok good I’ll call the police right now so they will come and talk for me. After I said that they both said oh sorry she just gone she finished work at *.** pm I just asked her a second before she said yes *I don’t know what to do but I feel like she not willing to helping me and she don’t care about thing happened. Only word I heard from her is I can’t do nothing for you . It really the manager will treat the customer like this and she can not do anything. If possible to check the camera all around the fitness that the lady come in and work that can prove that she actually wearing the necklace on that day. Beside telling me she can’t do anything for me. I seem like she think I blame her worker . She don’t care at all to help me even take a look at camera what going on. I don’t know what to do I know I will not getting my necklace back. But this the manager action very disappointed me and hurt my feeling I’m not feel like I want to go work out there anymore. But I still have personal training ** session left and I enjoyed training with my trainer there I don’t know what to do . I really want to cancel all the member and the training sessions. Or how can we solve this thing out in better ways please contact me

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LA Fitness

Complaint About a Visit issue
Reported by GetHuman3038184
Jun 5th, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 2589 others
0 customers following this
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GetHuman3038184 started working on this issue
Jun 5th, 2019 5:18pm
GetHuman3038184 indicated the issue is not fixed yet.
Jun 5th, 2019 9:27pm
GetHuman3038184 indicated the issue is not fixed yet.
Jun 5th, 2019 9:28pm
GetHuman3038184 indicated the issue is not fixed yet.
Jun 5th, 2019 9:30pm
GetHuman3038184 indicated the issue is not fixed yet.
Jun 7th, 2019 5:32am
GetHuman3038184 indicated the issue is not fixed yet.
Jun 28th, 2019 6:32pm
GetHuman3038184 indicated the issue is not fixed yet.
Jul 14th, 2019 10:25pm

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