I purchased two sets of three packs training sessions roughly in ****. I just tired red...
GetHuman2955144's customer service issue with LA Fitness from May 2019
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The issue in GetHuman2955144's own words
I purchased two sets of three packs training sessions roughly in ****. I just tired redeeming them the other day and was told they expired. The reason i bought them in the first place and paid in full was because I was told they don't expire. Every year when i renew my membership i double check that i still have the sessions. I should have * sessions to use but when I tried booking with a trainer they couldn't schedule me even though they can see I had six sessions. once I inquired in further detail at the gym about the sessions, thats when i was informed that they are expired and nothing they could do about it. I would like to be able to use the * sessions I have paid for.
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